Evaluation of the Canada – Ontario Labour Market Development Agreement

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List of abbreviations

EAS Employment Assistance Services EBSM Employment Benefits and Support Measures EI Employment Insurance ESDC Employment and Social Development Canada JPI Job Placement with Incentive LMDA Labour Market Development Agreement LMP Labour Market Partnerships OJCP Ontario Job Creation Partnerships SA Social assistance SD Skills Development

List of charts

List of tables

Executive summary

The Canada-Ontario Labour Market Development Agreement (LMDA) is a bilateral agreement between Canada and Ontario for the design and delivery of Employment Benefits and Support Measures (EBSMs).

The objective of EBSMs is to assist individuals to obtain or keep employment through various active employment programs, including training or employment assistance services. Successful delivery of EBSMs is expected to result in participants receiving needed services, a quick return to work, and savings to the Employment Insurance (EI) account.

Programs and services delivered by provinces and territories have to correspond to the EBSM categories defined under the EI Act. The following is a short description of the EBSMs examined in the evaluation of the Canada-Ontario LMDA:

The LMDA investment

In fiscal year 2020 to 2021, Canada transferred $741 million (including about $57 million in administration funds) to Ontario.

Table i provides an overview of the share of funding allocated to EBSMs and the average cost per participant. The average cost per participant is calculated based on the 2010 to 2012 data from the EI Monitoring and Assessment Reports. The 2010 to 2012 period corresponds with the cohort of participants selected for incremental impacts and cost-benefit analysis.

Table i. Share of LMDA funding and average cost per Action Plan Equivalent per participant in Ontario for 2010 to 2012 period Footnote 1 , Footnote 2
Employment Benefits and Support Measures Average share of funding Average cost – active claimants Average cost – former claimants
Skills Development 43% $12,250 $10,983
Employment Assistance Services 46% $3,342 $2,924
Labour Market Partnerships 3% n/a n/a
Job Placement with Incentive $6,310 $5,241
Ontario Job Creation Partnerships 1% $14,660 $11,886
Research and Innovation 0% n/a n/a
Total 93% n/a n/a

Compared to the 2010 to 2012 period, there was variation in the LMDA budget allocation of some programs and services in 2020 to 2021. For example, investments in SD deceased from 43% to 24%, while those in Research and Innovation increased from 0% to 14%.

Evaluation objectives

Building on the success of previous LMDA evaluation cycles, the aim of this evaluation is to fill in knowledge gaps about the effectiveness, efficiency, as well as and design and delivery of EBSMs in Ontario.

Evaluation methodology

The findings in this report are drawn from 7 separate evaluation studies carried out at the provincial level. These studies examine issues related to program effectiveness, efficiency, and design and delivery. A mix of qualitative and quantitative methods are used, including:

The incremental impacts are estimated for 2 types of EI claimants:

Key findings

Nearly 411,800 EI active and former claimants began participating in Canada-Ontario LMDA programs and services between 2010 and 2012.

Effectiveness and efficiency of EBSMs

Overall, incremental impacts demonstrate that participation in most EBSMs improves labour market attachment and reduces dependence on government income support compared to similar non-participants. This excludes former claimants who participated in SD.

With the exception of former claimants who participated in SD, these results are consistent with those found for earlier cohorts of participants as part of the previous evaluation cycle.

A subgroup analyses shows that, with some exceptions:

Over time, the social benefits of participating in JPI, OJCP and EAS exceeded the initial investment costs for program participants. However, it takes 19.1 years to recover the initial investment in SD for active claimants. The investments in SD for former claimants may not be recovered Footnote 4

Chart i presents the incremental impacts on the incidence of employment for active and former claimants by EBSM. The estimates can be interpreted as a change in the probability of being employed following participation. For example, participation in SD increases the probability of being employed by 4.3 percentage points for active EI claimants relative to similar non-participants.

Chart i

Chart ii presents the annual average increase in employment earnings for active and former claimants over the post-participation period. For example, active EI claimants who participated in SD earned, on average, $943 more than similar non-participants.

Chart ii

Chart iii presents the change in dependence on government income support for active and former claimants over the post-participation period. For example, active EI claimants who participated in SD reduced their dependence on government income support by 1.7 percentage points.

Chart iii

Table ii presents the number of years required for the social benefits to exceed program costs. Social benefits to participation exceed initial investment costs over a period ranging from less than a year to 19.1 years.

Table ii. Number of years for the benefits to exceed program costs
Indicator SD active claimants (10 years post-program) JPI active claimants (5 years post-program) OJCP active claimants (5 years post-program) EAS active claimants (5 years post-program) JPI former claimants (5 years post-program) OJCP former (5 years post-program)
Payback period (years after end of participation) 19.1 1.6 5.9 7.7 12.4

Supplemental studies

A series of supplemental studies addresses information gaps previously identified in LMDA evaluations regarding the design and delivery, challenges and lessons learned for OJCP, Labour Market Partnerships and Research and Innovation.

Excluding OJCP, these interventions are not suitable for incremental impact analysis. For example, Labour Market Partnerships and Research and Innovation do not collect participant information. As a result, a mix of qualitative and quantitative methods are used to examine these EBSMs in detail. When relevant, key considerations are included to help guide future program and policy discussions.

Ontario Job Creation Partnerships study

The design and delivery of OJCP allows the Ontario to address a variety of barriers to employment experienced by its residents. OJCP can also be used to address labour market needs by targeting sub-groups of individuals, in-demand professions or economic sectors, and specific communities.

In addition to gaining work experience, key informants identified a variety of other benefits that can be expected from OJCP projects. For example, participants are expected to develop work-related skills, enhance their job search abilities and improve their personal well-being.

Project holders can benefit from OJCP by increasing their organizational capacity, implementing their projects and expanding the portfolio of services they provide. At the community level, projects can support the local economy and provide new assets, such as restored infrastructure and new recreational spaces.

Labour Market Partnerships study

The Labour Market Partnerships program(s) aim to assist employers, communities and/or industries to address their labour force adjustments and human resource needs. Funded projects target current and/or forecasted skills and/or labour shortages. These projects also target unemployment in specific subpopulations such as women, youth, Indigenous people, newcomers, persons with disabilities, the self-employed, and those who will soon be laid-off.

Ontario program officials confirmed that regional/local program officials carried out activities to support the formation and maintenance of partnerships (with sector and community stakeholders) as a part of the LMP programs design and delivery. Key informants noted that partners' expertise, network and financial contribution are all essential or beneficial to project implementation and success.

Research and Innovation study

In Ontario, Research and Innovation is used to enable innovation in the employment and training system and to explore new ways of providing employment and training supports to employers, workers, and job seekers, including those who are not currently supported by other LMDA funded programs and services.

The document review revealed that Research and Innovation projects encompassed a variety of activities including:

Provincial/territorial questionnaires reveal factors contributing to successful testing and identification of innovative approaches, including:

Skills Development-Apprentices study

The objective of the program is to help apprentices become skilled tradespeople and to increase their labour market attachment. Program participants have generally chosen a career and are already attached to the labour market. The apprenticeship process involves on-the-job learning and technical training in a classroom setting.

The evaluation found that active EI claimants increased their average earnings from $18,448 in the fifth year pre-program to $56,257 in the fifth year after the program start year. Former EI claimants increased their average earnings from $20,125 in the fifth year pre-program to $55,581 in the fifth year after the program start year. After participating in the program, both active and former claimants also decreased their dependence on government income support.

Recommendations

Since 2012, 15 qualitative and quantitative studies addressed issues and questions related to EBSM design, delivery and effectiveness. The quantitative studies successfully assessed the effectiveness and efficiency of EBSMs by producing incremental impacts and cost-benefit analysis. The qualitative studies identified specific challenges, lessons learned and best practices associated with the design and delivery of EBSMs. Each study included key considerations for program and policy development or recommendations.

In addition, the recently completed evaluation of the Workforce Development Agreements complements the LMDA qualitative studies. This evaluation was also supported by literature reviews and provided unique insights into challenges and lessons learned to assist persons with disabilities, immigrants and those further removed from the labour market.

Most results from this evaluation stem from the conduct of advance causal analysis whereby impacts found could be attributed to a specific EBSM. These analyses are predicated on having access to high quality administrative records, thereby confirming the importance of the capacity to leverage and integrate relevant administrative data.

From these main findings, 2 key recommendations emerge.

Recommendation #1

Ontario is encouraged to share and discuss lessons learned, best practices and challenges associated with the design and delivery of programs and services. Discussions are encouraged with ESDC, at the bilateral or multilateral levels as well as with service delivery network if necessary.

Recommendation #2

Ontario is encouraged to pursue efforts to maintain and strengthen data collection provisions in support of reporting, performance measurement and data-driven evaluations at the national and provincial levels.

Management response

Introduction

Ontario thanks the Evaluation Directorate of ESDC and the Evaluation Steering Committee for their diligence, dedication and commitment towards the third cycle of the evaluation process. As before, Ontario worked in close collaboration with the Evaluation Directorate of ESDC during the planning and implementation of the third cycle for the Labour Market Development Agreement (LMDA) evaluation.

The findings from the 7 qualitative and quantitative studies on Employment Benefits and Support Measures (EBSM) provide valuable insights and guidance for program development and efforts are under way to incorporate necessary changes and further refinements in data collection and data sharing protocols.

Ontario reviewed and agrees with the findings of the third cycle evaluation of the Canada-Ontario LMDA, which concluded that: